Transcending Records is a record label, online shop, and distribution company in the Chicago suburbs established in 2014. 

Please use the contact form for all correspondence.

Shipping is FREE anywhere within the USA and its territories for orders of $100 or more. Orders shipped free will be shipped at the most economical rate, which is typically USPS Media Mail.
Orders under $100 are quoted based on weight and desired ship method.
International shipping varies by weight and destination. Buyer is responsible for any import taxes/VAT.

Orders are typically shipped within 1-2 business day. 

Orders sent internationally can take upwards to 4-8 weeks to arrive, though typically it's only 1-2 weeks. Unfortunately postal services are slow. So, please allow proper time for arrival. Sometimes packages can be held by customs for lengthy periods. We can not control that, nor do we have any means to determine when a package will be released from customs.

Ordering multiple items earns you shipping discounts, because of that, we will not send those items in separate shipments. If you order multiple pre-order items or pre-order items alongside in-stock items, the order will be held until it can be shipped complete. If you do not want to wait, order in-stock and pre-order items separately.

Returns and refunds will be honored within 30 days of purchase for all shipped items. Buyer must pay return ship costs, unless the return is due to an error on our end. Items must be returned in the same condition they were shipped in (sealed items must return still sealed). All returns are subject to a 10% restocking fee.

Transcending Records is exclusively distributed in UK/European countries by Plastichead Distribution and in Canada by CDN Records. 
If you are a shop, label or distributor outside of those territories and would like to distribute our titles, please get in touch.

Please contact us to be added to our media email list and for interview requests. In this digital age, we do NOT send physical promos. PR for Transcending Records is managed by Earsplit PR. If you are on their list, you'll receive our digital promos.