About

ABOUT TRANSCENDING RECORDS
Transcending Records is a record label, online shop, and distribution company in the Chicago suburbs established in 2014. Brick and mortar store opening in 2021.

CONTACT
Please use the contact form for all correspondence.

SHIPPING
Shipping is FREE anywhere within the USA and its territories for orders of $100 or more. Orders shipped free will be shipped at the most economical rate, which is typically USPS Media Mail.
Orders under $100 are quoted based on weight and desired ship method.
International shipping varies by weight and destination. Buyer is responsible for any import taxes/VAT.

Orders are typically shipped within 1-2 business day. This obviously does not apply to items that are in a pre-order phase. Please pay attention to that.

Orders sent internationally can take upwards to 4-8 weeks to arrive, though typically it's only 1-2 weeks. Unfortunately postal services are slow. So, please allow proper time for arrival. Sometimes packages can be held by customs for lengthy periods. We can not control that, nor do we have any means to determine when a package will be released from customs.

ORDERS WILL SHIP COMPLETE.
Ordering multiple items earns you shipping discounts, because of that, we will not send those items in separate shipments. If you order multiple pre-order items or pre-order items alongside in-stock items, the order will be held until it can be shipped complete. If you do not want to wait, order in-stock and pre-order items separately.


RETURNS AND REFUNDS
Returns and refunds will be honored within 30 days of purchase for all shipped items. Buyer must pay return ship costs, unless the return is due to an error on our end. Items must be returned in the same condition they were shipped in (sealed items must return still sealed). All returns are subject to a 10% restocking fee.
Unshipped items can be refunded or exchanged for store credit or equally priced items at any time.

DEMO SUBMISSIONS
We are looking for bands that are creating unique music. Primarily we are interested in doom, melodic death metal, atmospheric black metal, avantgarde, post-rock, shoegaze and their respective sub-genres. 

A few dos and don'ts...
- DO NOT attach MP3s in an email. 
- DO NOT submit deathcore or slam (WE'RE NOT INTERESTED!). 
- DO NOT send music without any other information. 
- DO NOT send music that's already been released digitally, unless it's a known release deserving of a physical re-issue.
- DO NOT send music that's been released on CD by another label and ask us to release it on vinyl. We ONLY release vinyl for bands exclusively on our label.

- DO include social links, bio, band photo(s), show/tour history, and other info.
- DO include a stream from soundcloud, bandcamp, youtube or similar streaming service for review.  

Email: transcendev@gmail.com

WHOLESALE DISTRIBUTION
Transcending Records is exclusively distributed in UK/European countries by Plastichead Distribution and in Canada by CDN Records. 
If you are a shop, label or distributor outside of those territories and would like to distribute our titles, please get in touch.

We are not currently trading, sorry. 

MEDIA / RADIO
Please contact us to be added to our media email list and for interview requests. In this digital age, we do NOT send physical promos. PR for Transcending Records is managed by Earsplit PR. If you are on their list, you'll receive our digital promos.